Store Policies

Final Sale

  • Clearance items, gift cards, firearms, ammunition, crossbows, bows, undergarments, books and DVDs.

Return Policy

  • No refunds, exchange or credit note only
  • Within 14 days from purchase with receipt, items in original condition and packaging.  Without a receipt last sale price will be used for purchase price.


  • We will gladly process a warranty claim for a product bought at Pronature Rockland.  The original sales receipt must be provided by the customer.  Any shipping costs will be the responsibility of the customer.  Since every company’s warranty policy is different please see in store for specific details.